Privacy Policy
This Privacy Policy describes how Ergonspace collects, uses, and protects your personal information when you visit our website or make a purchase from our store.
Information We Collect
When you place an order, we collect the personal information you provide, such as your name, shipping address, billing address, email address, phone number, and payment-related information needed to process your order.
When you browse our website, we may automatically collect information such as your IP address, browser type, device information, pages viewed, and general usage data to help us improve our website and shopping experience.
How We Use Your Information
We use your information to:
process and fulfill your orders
provide order confirmations, shipping updates, and customer support
process returns, exchanges, and refunds
improve our website, products, and services
prevent fraud and protect our store
send marketing emails only when permitted by law or with your consent
Shopify
Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
Your information may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on secure servers and processes it according to its own privacy and security standards.
Payments
If you complete a purchase through our store, your payment information is processed securely by our payment providers. We do not store your full credit card information on our website.
Payment processing follows applicable security standards, including PCI-DSS requirements.
Third-Party Services
We may use trusted third-party service providers to help operate our store, process payments, fulfill orders, provide analytics, manage advertising, and improve customer experience.
These providers may only collect, use, and disclose your information as needed to perform the services they provide to us.
Examples may include Shopify, payment processors, shipping providers, analytics tools, advertising platforms, and customer support tools.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, improve site performance, analyze traffic, and support marketing or advertising features.
You may manage cookie preferences through your browser settings or through the cookie banner shown on our website where applicable.
Marketing Communications
With your permission, we may send you emails about our store, products, promotions, and updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at support@ergonspace.com.
Disclosure
We may disclose your personal information if required by law, if necessary to protect our rights, or if you violate our Terms of Service.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately after posting.
Contact Information
If you have any questions about this Privacy Policy or would like to access, correct, amend, or delete personal information we have about you, please contact us at:
Ergonspace
9401 King St #103
Anchorage, AK 99515
United States
Email: support@ergonspace.com